Ours
SteelRoot
Alternative
Entry-tier aluminium PC class
Alternative
Polythene polytunnel class
01
Frame material
40 × 20 mm closed RHS galvanised steel · resists twist as well as bend
Open Omega-section steel · flexes under torsion in storm wind
Polythene film tensioned over thin steel hoops · perishable
02
Glazing standard
6 mm twin-wall cellular polycarbonate · UV-stabilised · UK retail spec
4 mm hobby-grade default · bows in moderate wind, documented forum evidence
Single-skin 200 µm polythene · needs replacement every 5-7 years
03
Arch / hoop spacing
0.67 m · Storm-Grid Engineering, only configuration we retail
1.0 m Continental default · designed for sheltered Mediterranean climate
1.5-2 m hoop spacing · film tension does the work, not structure
04
Glazing fixing method
Stainless screw + EPDM washer at every panel edge · no spring clips to lose
Spring W-clips on entry-tier aluminium · clips corrode in UK winter
Polythene film tensioned over hoops · UV degrades, needs replacement
05
Ground anchors
INCLUDED · 8-24 galvanised steel ground screws per kit, no concrete required
Often a separate £400-£800 line item; entry-tier aluminium ships unanchored by default
Custom anchoring per pitch; usually separate trades cost
06
Warranty terms visibility
Published before checkout · 10-yr Waldenhaus anti-corrosion + 2-yr polycarbonate
Generic T&Cs after purchase, often with "extreme weather" exclusions
Cover-replacement clause buried in T&Cs
07
Glazing replacement cycle
Permanent 6 mm PC · no replacement cycle
PC permanent if quality holds; 4 mm panels can blow out and need replacement
Every 5-7 years at £200-£400 + a weekend of work
08
UK delivery lead time
3-4 weeks (made-to-order + UK pallet courier)
Typically 2-3 weeks if in stock; 6-8 weeks on backorder
2-3 weeks (UK-stocked frames + bulk PC sheet)
09
UK customer service
Email support + UK-stocked spare parts + founder pledge
Email-only support typical · UK distribution thin
Strong UK service tier from the polytunnel-specialist alternatives
10
Returns policy
14-day return window · we arrange the return · transparent collection cost
Often 14-day return on unbuilt kits only · cost of return unclear
Bespoke products often non-returnable
11
Brand permanence (spare parts in 5-10 years)
Sub-brand of Waldenhaus master · standardised SKUs · spare-parts catalogue commitment
Single-product company risk · multiple competitor brands have gone bust mid-warranty
Strong long-term presence in UK polytunnel category