Contact information
Waldenhaus Limited
A company registered in England and Wales.
Registered office: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
Company number: 16877766
Registered office: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
Company number: 16877766
How to reach us
- Email (orders, warranty, general): support@waldenhaus.uk
- Email (logistics & warehouse): logistics@waldenhaus.uk
- Phone / WhatsApp: +44 7861 751995
- Website: waldenhaus.uk
Office hours
- Monday – Thursday: 09:00 – 18:00 GMT
- Friday: 09:00 – 16:00 GMT
- Saturday, Sunday and UK bank holidays: closed
Email is the fastest route — we acknowledge within 2 working days and aim to resolve most queries within one working week.
Quick links
- Warranty — 10-year frame cover, what's included, claim process
- Refund policy — damage on arrival, faulty goods, change-of-mind cancellation
- Shipping policy — lead time, coverage, delivery day
- Privacy policy — what data we hold and your rights
- Terms of service — the contract between you and us
Last updated: 21 May 2026. Waldenhaus Limited is registered in England and Wales. Information displayed above is required by Section 351 of the Companies Act 2006 and Regulation 6 of the Electronic Commerce (EC Directive) Regulations 2002.